Shipping & Returns

 

Shipping Information

All items are made to order and take between 3 and 5 weeks to make in our wonderful factory in London.

Once your order has been made you will receive an email confirming it is ready to be dispatched.

Weekends and Bank Holidays are not included as delivery days.

United Kingdom

Next Day Delivery Royal Mail ——————————— £8.99  

Europe

DHL Express (1-2 working days)———————————£20

USA

DHL Express (1-2 working days)——————————-£20

Rest of World

DHL Express (1-2 working days)——————————-£30

International Delivery

Due to international restrictions on some products for certain countries, your order may be subject to import duties and taxes. We do not have any control over these charges and we cannot predict the amount. Please note that you will be responsible for paying any import duties and taxes.

 

Returns & Exchange

Please note that as all products are produced on a made to order basis. We do NOT accept returns and/or exchanges unless the product is faulty.

If this is the case then we are terribly sorry and ask you to please contact sales@isabelmanns.com

Sizing

If you are concerned about the fit, please email sales@isabelmanns.com or call us on +44(0) 7747 608 851 and we can discuss your measurements and size via phone call, or you can book an appointment where we can measure you in person and ensure the sizing is correct.

Please note that we do also offer all our products in “made to measure,” at an additional cost so that it can perfectly fit you.