Terms & Conditions

 

This website is operated by Isabel Manns. Throughout the site, the terms “we,” “us,” or “our” refer to Isabel Manns. 

General Conditions

These terms and conditions, and all Returns and Delivery Policies, will apply to your purchase of any products from the Isabel Manns website and form a legally binding contract between you and Isabel Manns. Your acceptance of the terms and conditions is given when you purchase goods from us.

You agree not to resell, reproduce, duplicate, copy, sell or exploit any of our “Services” or Products without our permission. We also have the right to refuse any orders. 

The terms and conditions may change throughout time. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend our services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.

Care and Quality

All of our products pass through quality check before being sold. In the unlikely event of a manufacturing defect, please email sales@isabelmanns.com with sufficient information, including images and proof of purchase. Upon receipt we will investigate the matter and respond in due course. Contact must be made within 28 days of purchase.

If your product appears to be damaged upon arrival, please contact sales@isabelmanns.com within 48 hours of receiving the product with details and images of the damage.

If for any reason, information about the product, such as care labels, extra buttons etc. are missing then please email sales@isabelmanns.com.

We cannot be held responsible for damage to the product due to someone not following care instructions on the labels. Our silk fabrics are delicate and need to be looked after with care.

On the reversible products care labels can be found inside the pockets or through the gap of the hem on the side seam.

Products

We have made every effort to make sure colours and descriptions of our products are as accurate as possible. However, please be aware that colours may vary depending on your monitor settings. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery and we cannot be held responsible for these differences. We will gladly send out fabric swatches upon request if you are unsure about the colours.

Please note that, due to the nature of manufacturing, all our measurements and lengths are approximate, but we make every effort to ensure that the measurements are as accurate as possible.

If you have placed an order that has a different design feature, such as a different print, colour, length or sleeve, which is not shown as an image under the product name, then please take note that this is a “custom piece” and that colour or feature may look different to what you expect. As with all our products, we are happy to discuss your requirements over the phone or in person. Customer satisfaction is always our top priority.

Modifications to the Services and Prices

Prices for our products are subject to change without notice. 

We reserve the right to modify or discontinue the products without any notice, at any time.

We shall not be liable to you, or to any third-party, for any modification, price change, suspension or discontinuance of the products.

Viruses

We make no promises in respect of any harm that may be caused by the transmission of a computer virus or any other form of programming routine designed to damage, destroy or impair a computer’s functionality or operation. This includes transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available.  It is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any viruses.  Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.

Intellectual Property Rights
All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK copyright and other intellectual property laws.  All such rights are reserved